Drive Team Accountability
Discover how you can make better requests, secure more reliable commitments and help others stay accountable to their promise.
Watch the first video of our Program
Does everyone in your team deliver on their promises?
If not, you're just 14 lessons away from changing that forever.
This Program begins by helping you understand how you can set your team up to coordinate and communicate effectively.
You will learn how to master the art of an effective request and how to secure a reliable commitment. Once you start practising these skills you will reduce the number of accountability conversations you have and start getting work delivered on time and to standard.
By completing this Program you will learn:
8 steps you must take to mindfully prepare for a request.
6 elements of an effective request.
A range of responses you should be aware of in response to your request.
How to gain shared understanding before any work commences.
How to secure a reliable promise.
How to stay open to disruptions in the delivery cycle.
How to have a Conversation for Appreciation.
How to have a Conversation for Relationship.
Your chapter by chapter guide.
Introduction
An Everyday Skill
A Map To Accountability
Before You Make A Request
8 Steps To Mindfully Prepare
The 3 Steps Of Conscious Negotiation
Making An Effective Request
Responses To A Request
Gaining Shared Understanding and Securing a Reliable Commitment
Staying Open To Renegotiating
When Your Performer Cannot Deliver
When A Customer Initiates A Renegotiation
Offering Feedback
Conversation For Appreciation
Conversation For Relationship
Practice, Practice, Practice
With these essential leadership skills you will be able to interact and communicate in a way that builds solid relationships and results.
$497
Learn how to think about, plan for, design, communicate and run meetings that translate to results and action.
$197
Understand and overcome your unhelpful listening habits and learn to be a great listener.
$197